Please read the following terms and conditions carefully before using this website and make sure you understand them before using this website. Please note that by using this website you agree to be bound by these Terms and Conditions. If you do not agree to be bound by these Terms, you may not access or use the Site and should leave the Site immediately. If you continue to use this website, we will treat you as accepting these terms and conditions. HKOTA reserves the right to update and change the Terms of Service at any time. If there are any changes, please check the latest information published on this website in time.

1. User Account Household

Users are required to register an account to use certain services or features of the Site. By clicking to register, you agree to this website’s Terms of Use and Privacy Policy. To become a registered user of this website, you must provide true, accurate, current and complete information. Users are responsible for keeping your account and password confidential and restricting third parties from using or accessing your account. Additionally, you agree to accept responsibility for all activities that occur under your account and password. Please note that HKOTA reserves the right to refuse service to anyone for any reason at any time.

2. Product Introduction

HKOTA is committed to providing the product descriptions displayed on the website as accurately as possible. All information provided is accurate, complete and reliable. If you would like to know more about the product, you can contact our customer service team. Please note that product images on this website are for illustrative purposes only. While we try to display colors accurately, we cannot guarantee that the color displayed on your computer will accurately reflect the actual color of the product.
If the item you ordered is not as described or is defective, you may return it to us. Consumers have the right to return goods that are faulty or not as described. This clause does not interfere with your rights.

3. Orders

HKOTA reserves the right, without limitation, to refuse an order if: (1) your order is out of stock; (2) your card issuer denies the authorization request; (3) the product or price information is incorrect. If we are unable to fulfill your order, we will contact you as soon as possible.
When you place your order, we will send you an email to confirm receipt of your order and indicate details such as product, color and quantity. This email is only a confirmation of information and not a contract between you and HKOTA.
The contract will only come into effect upon receipt of the products listed in the confirmation email.

4. Product Price

Prices displayed on the website are in Hong Kong dollars. All prices and offers are subject to the advertised price. Except for human error, the product prices displayed on this website at the time the order is accepted will be deemed valid.
If your credit card is denominated in a currency other than Hong Kong dollars, the final price will be calculated based on the exchange rate on the day your credit card company processes the transaction.
We cannot make price adjustments on items. We do not provide price adjustments once an item has been purchased online or in-store. Prices may vary between in-store and online. We do not offer price adjustments.

5. Pay by Credit Card Payment

You can pay by credit card (via Stripe). HKOTA will accept payment when you place an order on our website. Users must confirm that they are the owner of the credit/debit card or that you have been specifically authorized to use it by the owner of the credit/debit card. All credit/debit card holders are subject to 3D verification checks and authorization by the card issuer. Users must protect their payment information. We will not be responsible for any losses caused by transactions based on the use of stolen credit/debit cards. If the card issuer refuses to authorize payment to HKOTA, we will not be responsible for any delays or non-delivery.
To ensure the security of your data, ensuring the security of your payment information is key when shopping online, so we use Secure Socket Layer (SSL) technology to protect your information. Please note that we do not store your credit/debit card details on our system.

6. Our Responsibility

If we fail to perform these terms and conditions when providing our services to you, we will be liable to you for loss or damage caused by your breach of these terms and conditions or our negligence, such as when the contract was made, which both you and HKOTA knew might be possible. This happens.
We do not exclude or limit liability for (a) death or personal injury caused by our negligence; or (b) fraud or misrepresentation; or (c) any liability which cannot be excluded or limited by law. However, we accept no liability for any unforeseeable loss or damage.

7. Inquiries or Complaints

If you have any questions please contact us via:

Email: [email protected]
Address: Workshop D, 13/F., Haribest Industrial Building, No.45-47 Au Pui Wan Street, Shatin, N.T.

For the privacy policy of this website, please visit Privacy Policy

HKOTA reserves the right to interpret and amend the terms and conditions of this service. If there is any dispute, the company’s final decision will prevail.